Support GlobalPW 1.3.6 always here for you
Message us on Telegram or WhatsApp. Before reaching out, check the FAQ — it covers most common questions.
Frequently Asked Questions
Answers to the most popular player questions
To start playing, register an account on the website, download and install the game client, then launch the game and log in with your credentials. Detailed instructions are available on the "Download" page.
Yes, the game is completely free. All game content is available without mandatory payments. Donations provide additional conveniences but do not affect game balance.
Use the "Forgot password?" function on the login page. Enter the email provided during registration and follow the instructions in the email. If the email doesn\'t arrive, check your spam folder or contact support.
Promo codes are activated in your account in the "Promo Codes" section. Enter the code and click "Activate". The reward will be credited automatically. Watch for promotions in news and social media.
Schedule of all events is available on the home page and in the "Events" section. Most events start automatically at the specified time. To participate, just be online and watch for in-game announcements.
Check system requirements, update DirectX and Visual C++ (links in "Download" section), run launcher as administrator. If the problem persists, reinstall the client or contact technical support.
Check internet connection, disable VPN/proxy, add the game to antivirus and firewall exceptions. Check server status on the home page. If the server is online but you can\'t connect - contact support.
Tips before contacting us
Choose a convenient way to reach us
We're available 24/7. Pick any channel — we'll respond as fast as possible.
Telegram Bot
Message the bot — we'll answer any question you have.
Live Chat
Chat with support right on the site. Available in your cabinet after logging in.